STAFF TRAINING AND DEVELOPMENT
Nowadays, any organization can be understood as a socially interrelated network. In order to be effective and move as fast as required by a globalized world, companies need to make fluent that social network. Then, "the communication" and all it implies play an extremely important role.
An efficient way of moving a company is through an effective communication to invigorate the processes which state the company's objectives.
Aware of the problem, for us the human resource is a very important actor in the company dynamism, keeping in mind of course the importance of technology and processes. Therefore we conclude that each individual's competitiveness determine the company's success. That's why the formation of new habits, including great behavior changes, is not achieved with one and only action. Instead, it's required an extended period of time in which the expected behavior is encouraged and also it is implemented a plan that includes future action commitment, fixed and organized screening and objective accomplishment evaluation.
These days, one of the main aspects that make a successful company is the level of satisfaction that their internal and external clients may derive. It is curious that such a significant difference, that doesn't imply a huge investment nor great structure changes, is seldom included in the processes, despite of being widely known its impact.
To meet this objective, the developed models are aimed at the participant's preparation and encouragement, so that they contribute to optimize the individual and collective potentialities, improve their performance, guarantee satisfaction and provide a nice environment that promotes faultlessness and undertaking.
evaluation ends with a final report which includes a quantitative and
qualitative evaluation and will be illustrated by a Training Evaluation
Diagram to sum up all the evaluations that each participant was given
during the training course.